UK passport management hit by outage inflicting lengthy waits at airports | World News
By William James
LONDON, – Lengthy queues have been constructing at British airports on Tuesday evening, together with the largest Heathrow, after the nation’s Border Power suffered a nationwide technical challenge that affected passport management.
Britain’s main airports, together with Heathrow, Gatwick and Stansted within the south, Manchester in northern England, and Edinburgh in Scotland, mentioned they have been conscious of a nationwide drawback and their workers have been working with Border Power officers to assist resolve the difficulty.
“All of the e-gates have been completely clean and there was simply lots of chaotic scenes,” mentioned Sam Morter, 32, who was returning to London’s Heathrow from a vacation in Sri Lanka.
He made it by way of the airport after round 90 minutes.
Movies posted on social media platform X confirmed lengthy queues of passengers at passport desks in airports together with London’s Stansted and Heathrow.
“We’re conscious of a technical challenge affecting e-gates throughout the nation,” a Residence Workplace spokesperson mentioned.
“We’re working intently with Border Power and affected airports to resolve the difficulty as quickly as attainable and apologise to all passengers for the inconvenience precipitated.”
Britain’s automated border gates system crashed in Might 2023, inflicting lengthy queues and several other hours of delays for passengers.
The nation’s air site visitors system additionally went into meltdown in August 2023 when a technical drawback disrupted the Nationwide Air Visitors Service for a number of hours.
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